Response Code

Interface response code（bizCode）	describe	Interface response description（message）	explain
0000	Interface call succeeded	success	Interface call succeeded (see corresponding business return parameters for call results)
1000	Wrong / illegal interface request parameter	bizType not support	Wrong biztype passed in
		bizType is empty	Null biztype passed in
		merchant not exist	The incoming merchant number does not exist
		merchantId is empty	The incoming merchant number is empty
		gateway authentication failure	Gateway authentication failed
		version is empty	Missing version parameter
		sign is empty	Sign parameter missing
		parameters are empty	Missing request parameter field
		request param format error	Wrong format of request parameter data
2000	Interface call failed	system internal error	System internal exception
		your request is frequency	Request interface frequency too high
		system busy	System busy
		get credential fail	Failed to get credentials
3000	Insufficient authority	token invalid	Invalid access token
		token check incorrect	Access token check error
		token is expired	Access token expired
		sign is incorrect	Wrong signature
		merchant key incorrect	Wrong merchant key
		merchant not sign contract	Merchant does not sign the contract
1072	Token status is invalid	Invalid token status	Token exists, only the authorization status is invalid
1073	Token remove failed	The token does not exist	Token remove failed

Error Code

business response code（errorCode）	describe	Description of business response（errorMsg）
9993	Authorization failed	Your payment was declined due to authentication failure.
9994	Request too frequently. Slow down and try later	Request too frequently. Slow down and try later.
9995	Request rejected by third party	Transaction failed at issuer end due to risk control. Please contact your payment method issuer for more detail.
9996	Request refusal	Transaction failed at processor end due to risk control.
		Your transaction has reached the security payment limit. Please switch to another payment method and try again.
		Transaction failed at processor end due to risk control.Please try using a different payment method/card.
9997	Request timed out	Request timeout or didn't get result, If you have finished to pay, pls wait for the result.
9998	Wrong parameter, something is empty	Wrong parameter, something is empty.
9999	System is busy	System is busy.
0003	Order not paid, refund cannot be initiated	Unable to refund since the order unpaid
0004	Merchant order does not exist	The orginal order does not exist.
		The order does not exist.
0005	Refund request already exists	Refund order ID already existed
0007	Refund order does not exist	Invalid refund order ID
0008	No paymentType available	No payment method is available since not authorized.
0009	No payment method is available since merchant is invalid	No payment method is available since merchant is invalid
0017	Check parameters, something is not correct.	Check parameters, something is not correct.
1001	the merchant does not exist	the merchant does not exist
		The merchantNo can not be null.
		The merchant memeber does not exist.
		The merchant has been offline.
		The merchantNo does not exist.
1009	Unable to refund since exceeding the refund available period	Unable to refund since exceeding the refund available period
1010	Refund amount is not correct	Refund amount is not correct
1023	Balance is not enough	Balance is not enough.
1024	Invalid amount	Amount is incorrect.
1026	Invalid transaction expire time	Invalid transaction expire time
1029	The country don't support this currency, please check it and try again.	The country don't support this currency, please check it and try again.
1030	This payment method is unable to raise refund.	This payment method is unable to raise refund.
1031	Fail to process by the payment provider.	Fail to process by the payment provider.
1032	Refund currency doesn't match with the original order currency.	Refund currency doesn't match with the original order currency.
1036	The payment method is temporarily unavailable	Bank temporarily not available, please retry later.
		The payment method does not exist.
1039	This order has been paid	This order has been paid.
1040	Invalid version number	Invalid version number
1041	payment method does not exist	The payment method does not exist.
		Invalid payment method
1042	This payment method does not support the amount.	This payment method does not support the amount.
1044	This order is closed due to timeout	This order is closed due to timeout.
1047	CountryCode cannot be empty. Please check the parameter.	CountryCode cannot be empty. Please check the parameter.
1048	You already have a payment order. Cannot change country/region.	You already have a payment order. Cannot change country/region.
1050	Invalid name	Invalid name
1051	Invalid email	Invalid email
1052	Invalid mobile number	Invalid mobile number
1053	Name is mandatory for this payment method	Name is mandatory for this payment method
1054	Email is mandatory for this payment method	Email is mandatory for this payment method
1063	Amount limit	Transaction failed due to user exceed transactions limit.
		The amount exceeds the limit for the month.
		The amount exceeds user amount limit.
		The amount exceeds the limit for per transaction limit.
		The amount doesn't match the payment method requirement.
		The amount exceeds the limit for the day.
		Transaction amount exceed current payment methoda mount limit.
1101	Void merchant APP	Merchant appId does not exist.
		The merchant appId is incorrect.
		Signature key is not configured.
1102	Invalid currency	Currency is incorrect.
		The currency is not supported.
1103	Authorization expired	The authorization has expired, pls rebind.
1104	Barcode refresh limit	Over barcode refresh times.
1105	Barcode refresh failed	Barcode refresh failed.
1116	The merchant has not reported	Please complete the merchant onboarding, then refresh the page
1117	Unknown Mistake	No further information for the error, please try it later
1109	Payment failed	Transaction is not success.
1109	Payment failed	Transaction is not success.
		Provider failed to process.
		Payment information error.
		Transaction declined.
		Your payment was declined. Please contact your bank or use another card to try again.
		There is no channel to support the payment, pls try again.
		Payment was not completed on time.
1110	Refund failed	Refund is not supported at the current time.
		The transaction has been chargebacked, refund is not permitted.
		The refund type is incorrect.
		The refund amount is too small to refund.
		The payment method does not support refund.
		The original transaction has been full refunded.
		The original transaction was unpaid.
		The payment method does not support partial refund.
1112	Request does not exist	The request does not exist, pls try again.
1113	Request to repeat	The request repeat.
1115	Insufficient balance to refund	Insufficient balance to refund.
1116	The merchant has not reported	Please complete the merchant onboarding, then refresh the page
1117	Unknown mistake	No further information for the error, please try it later
2000	Interface call failed	system busy
		Exceed request limitation, please retry later
4000	Check parameters, format is not correct	Check parameters, format is not correct.
P01	Payment under process	Payment under process.
F100	Transaction cancelled by user	Transaction cancelled by user
F150	Transaction expired	Transaction expired.
F300	Transaction failed at the bank's side	Transaction failed at the bank's side.
F301	Invalid CVV	Invalid CVV.
F302	Transaction failed at bank end due to authentication failed	Transaction failed at bank end due to authentication failed.
F304	CVV or expiry date is incorrect	CVV or expiry date is incorrect.
F305	Payment has been declined by bank	Payment has been declined by bank.
F310	Wrong Password or OTP	Wrong Password or OTP.
F322	UPI PIN is not set	UPI PIN is not set.
F325	Exceeded PIN retry limit	Exceeded PIN retry limit.
F360	Amount exceeds balance limit	Amount exceeds balance limit.
F363	Transaction failed at bank end due to user exceed daily amount limit.	Transaction failed at bank end due to user exceed daily amount limit.
F364	Transaction failed at bank end due to user exceed monthly amount limit.	Transaction failed at bank end due to user exceed monthly amount limit.
F365	Transaction failed at bank end due to user exceed daily number of transactions limit	Transaction failed at bank end due to user exceed daily number of transactions limit.
F366	Transaction failed at bank end due to user exceed monthly number of transactions limit	Transaction failed at bank end due to user exceed monthly number of transactions limit.
F400	Transaction is delined due to risk control	Transaction is delined due to risk control
F401	Bank refused to process	Bank refused to process.
F410	Order closed due to time out	Order closed due to time out.
F500	Certain payment detail is not correct	Certain payment detail is not correct.
F501	Invalid or wrong card number	Invalid bankcode
		The card number is invalid.
		Only support the card which issue by local bank, pls change local card.
		Card type is not supported.
		Card BIN does not match accepted issuer bank.
		Not support the card type.
		Expired card.
		Not support card.
F502	Unable to process due to the card orgnization is not supported	Unable to process due to the card orgnization is not supported.
F503	Card expiry date is not correct	Card expire date is less than current date.
		The month of card expriation date is invalid.
		The data format is error, please check.
		Card expriation date is invalid or expired, Please check or use another card to try.
		The year of card expriation date is invalid.
F504	Card holder name is not correct	Card holder name is not correct.
F504	Card holder name is not correct	Card holder name is invalid, pls check.
		Card holder name is not null.
F505	International card is not supported	International card is not supported.
F506	Unable to process due to card/account suspended	Unable to process due to card/account suspended.
F507	Invalid or wrong card number	Invalid or wrong card number
F508	Exceeded OTP request limit	Exceeded OTP request limit.
		Request Parameters Invalid.
F512	Invalid OTP or expired OTP entered	Invalid OTP or expired OTP entered.
		OTP verify failed.
F514	Payment account is not registered	Payment account is not registered.
F515	Invalid account numbe	Invalid account number
F516	Exceeded OTP validate limit	Exceeded OTP validate limit.
F520	Mobile number is not correct	Mobile number is not correct.
F521	Numbers from this operator are currently not supported	The phone number is invalid, pls check and re-enter.
		Your phone number is invalid, or your account is not active, please confirm and re-enter.
F523	Account blocked or frozen	Account blocked or frozen.
F524	Invalid UPI ID	UPI is incorrect.
F525	Registered Mobile number linked to the account has been changed/removed	Registered Mobile number linked to the account has been changed/removed.
F600	Fail to process by the payment provider	Fail to process by the payment provider.
F700	Technical error occurred	A technical error occurred. Please try again later.
F810	This payment method is not available currently	This payment method is not available currently.
F830	Provider failed to process due to network issue	Provider failed to process due to network issue.
F724	Authentication failed	Authentication failed.
F203	Pin is invalid	InvalidPIN
F530	Invalid ID number	Invalid personal ID.
F533	Invalid Email	Your email is invalid, or your account is not active, please confirm and re-enter.
F531	Invalid document	Invalid document.
F541	Invalid TC Kimlik No.	TC Kimlik No. is incorrect.
F543	Invalid remark	Transaction remark is incorrect.
F544	Payment processing	The payment is processing, pls check the result.