Merchant Platform Payout
1. Merchant Platform Single Payout
1.1 Initiate Payout
After completing the contract signing, merchants can log in to the PayerMax Merchant Platform (MMC) to initiate payouts.
1.2 Manage Payees
You can add/manage payees through the merchant platform and save them as frequent payees (you can directly select them for subsequent payouts).
1.3 Create Payout Transaction
Complete the payout information according to the platform operation steps and submit the order.
1.4 Single Payout Query
Successfully submitted payout orders can be queried through the list page.
1.5 Payout Approval
PayerMax supports you to manage payout approval flows independently. For payout applications initiated through the merchant platform, if you need document approval, you can configure it through the Approval Center. After approval is enabled, all payout documents initiated through the platform can be approved by approvers through the Approval Center.
Single payout and batch payout share the settings.
2. Merchant Platform Batch Payout
2.1 Initiate Batch Payout
If you have batch file payout needs, you can log in to the PayerMax Merchant Platform (MMC) to initiate batch payouts.
2.1.1 Batch Payout Entry
2.1.2 Create Payout Batch
Select the payout merchant, and complete file upload and information entry according to the platform operation requirements.
The platform provides a batch payout template for download. You can download it, fill in the content according to the field requirements in the table, and then upload it to the system.
2.2 Query and Submit Payout Batch
After the payout batch is created, PayerMax will verify the file information. After verification is passed, you need to submit the batch to initiate the payout transactions.
2.3 Payout Approval
PayerMax supports you to manage payout approval flows independently. For payout applications initiated through the merchant platform, if you need document approval, you can configure it through the Approval Center. After approval is enabled, all payout documents initiated through the platform can be approved by approvers through the Approval Center.
Single payout and batch payout share the settings.
2.4 Status Query
2.4.1 Batch Status
On the batch query interface, you can view the processing status of all batches:
Created: Batch uploaded successfully, waiting for PayerMax verification;
Verification Completed: PayerMax verification completed. You can click to view the details of verified and unverified transactions. After verification is completed, if the verification is fully or partially passed, you can submit the batch (only verified transactions will be sent) for payout. If not submitted, the transactions in this batch will not be processed;
Pending Approval: Waiting for approval by the merchant's designated internal approver. Transactions can only be sent after approval. Approvers can approve or reject transactions for a specific batch on the query interface;
Processing: Transactions have entered processing status, and orders within the batch have not yet reached the final status;
Processing Completed: All individual orders within the batch have reached the final status: Success/Failed/Returned.
| Status Enum | Status Description | Available Actions |
|---|---|---|
| Created | Batch payout file uploaded, file verification in progress | / |
| Verification Completed | Batch payout file verification completed, pending submission (not full batch verification failure) | Submit Batch/Delete |
| Pending Approval | Operator with approval permission performs payout approval | Approve/Reject/Delete |
| Processing | Batch payout application accepted by the platform | / |
| Processing Successful | Channel acceptance successful (actual arrival time may vary) | / |
| Processing Failed | Payout approval rejected. Reason for rejection can be viewed on the payout details page | Download Original File/Delete |
2.4.2 Order Status
Click on a specific batch to view the status of each payout in the batch.
| Status Enum | Status Description | Available Actions |
|---|---|---|
| Pending Approval | All orders in this batch have not yet been approved by the customer's internal approver and have not been processed | Approve/Reject/Delete |
| Pending Top-up | The merchant's balance is insufficient to support this transaction. Top-up is required before processing can continue | / |
| Processing | Transaction has entered processing status and has not yet reached the final status | / |
| Pending Supplementary Materials | Transaction triggered risk control rules. Supporting materials need to be submitted | Submit Materials |
| Materials Under Review | PayerMax has received the materials and is conducting the review | / |
| Processing Successful | Channel acceptance successful (actual arrival time may vary) | / |
| Processing Failed | Payout approval rejected. Reason for rejection can be viewed on the payout details page | / |
| Returned | Success status transaction was eventually returned by the receiving institution and updated to failed (returned) | / |