Account Balance Management
1. How to view account balance?
You can enter the "Account Management" - "Account Balance" menu on the PayerMax merchant platform to view the current account balance. The amount of each account is displayed in USD converted at the PayerMax exchange rate. 
Note: 1. The account balance is only used as a reference for viewing the balance and not as a basis for settlement; The balance in USD units of non USD currency accounts is only for display purposes.
2. How to avoid affecting merchant payment business due to insufficient account balance?
Merchants can use the [Balance Reminder] function to prevent payment business from being affected due to late recharging. Enter "Account Management" - "Account Balance" - "Balance Reminder" on the merchant platform to configure balance alert rules. PayerMax will send an email notification when your account balance is less than or equal to the alert value. Regarding "Balance Alert", the alert amount only includes available balances, and is an alert for account amounts in various currencies, not for total account balances. 
3. Introduction to Account Types of Revenue Expense Details
The merchant's revenue and expenditure details (path: MMC Account Management Revenue and Expenditure Details) involve fund changes in the following three accounts: pending settlement account, collection balance account, and payment balance account. 
Account to be settled: Amount of collection transaction after deducting handling fees and taxes. Settlement can only be made after the settlement cycle has been completed (corresponding to the merchant pending settlement account in the underlying logic)
Collection balance account: The fund transferred from the account to be settled to the collection balance account after the settlement cycle has expired (corresponding to the underlying logic of the deposit balance account)
Payment balance account: Funds obtained from merchant recharging or collection recharging
3.1.Collection transaction fund flow path (underlying bookkeeping logic)
The transaction completion pending settlement account is a Payermax internal account that is only used for Payermax internal bookkeeping. -After the transaction is completed: Funds entering the merchant's pending settlement account (transaction currency) -------- (increase in the balance of the merchant's pending settlement account) -Upon arrival of the settlement cycle: Fund transfer from pending settlement account to payment balance account (transaction currency) - - - - (equivalent increase or decrease in merchant pending settlement account and payment balance account balances) -After the merchant confirms the settlement currency: Deposit balance account (transaction account) - Confirm settlement currency - Deposit balance account (settlement currency) - - (Increase/decrease between transaction and settlement currency of merchant's receipt balance account) -After applying for payment: Settlement of funds from the posted balance account (settlement currency) - - - - - (decrease in the balance of the merchant's collection balance account) -After the transaction is completed: Funds entering the merchant's pending settlement account (transaction currency) -------- (increase in the balance of the merchant's pending settlement account) -Upon arrival of the settlement cycle: Fund transfer from pending settlement account to payment balance account (transaction currency) - - - - (equivalent increase or decrease in merchant pending settlement account and payment balance account balances) -After the merchant confirms the settlement currency: Deposit balance account (transaction account) - Confirm settlement currency - Deposit balance account (settlement currency) - - (Increase/decrease between transaction and settlement currency of merchant's receipt balance account) -After applying for payment: Settlement of funds from the posted balance account (settlement currency) - - - - - (decrease in the balance of the merchant's collection balance account)
4. Account balance statistics logic
The relationship between the amount displayed on the account balance page and the merchant revenue and expenditure details for each account type is as follows: -Available balance=payment balance account -Amount to be settled=Account to be settled+Collection balance account -Description of frozen amount: It refers to the amount of your frozen account, which is generally caused by the user's refusal to pay or appeal. The business frozen amount during the settlement and payment process is not included
5. Why is the available balance inconsistent with the amount actually paid when recharging?
PayerMax currently only accepts USD as a deposit. After receiving the amount calculated in US dollars, PayerMax will convert it into the target currency and recharge it to your available balance account according to the exchange rate agreed in the contract. In various currency exchange operations, PayerMax will refer to our company's exchange rate system. For more information, please consult your business manager.
6. How is the amount to be settled calculated? Why does it not match the amount of the settlement document?
- Amount to be settled' is the amount to be settled for your receiving transaction, and it displays the real-time amount of each currency at the time of query on the page. Note: USD unit balances for non-USD currency accounts are for display purposes only.
- The settlement statement amount is the dollar denominated amount at the time of actual settlement with you. The amount to be settled in each currency that meets the settlement conditions (reaching the settlement cycle, starting amount, and working day) is converted into US dollars according to the exchange rate agreed in the contract and reflected in the settlement statement. To sum up, the display of the amount of "Amount to be settled" can only be used as a reference to check the approximate balance, and cannot be used as the basis for settlement and reconciliation. If you need to reconcile funds for receiving transactions, please refer to the settlement statement. For more information, please consult your business manager.
7. How do I recharge my account?
Two methods:
