MMC Single Disbursement

Once the Disbursement service is activated, you can initiate a Disbursement request to a single payee account through the merchant platform's single Disbursement function. You can save commonly used payees, and only need to fill in the payment information each time you make a disbursement, without having to repeatedly fill in the payee's information. The Disbursement Approval function is enabled by default, making your fund operations safer.

Note:

1. Disbursement needs that the merchant has activated the disbursement service.
   
2. Disbursement needs that the merchant has sufficient available balance, please refer 【How to Check the Available Balance】 to check available balance; if the merchat does not have sufficient available balance, please refer 【Merchant Top up Process】 or 【Settlement to Top-Up Operation Process】 to operate accordingly.
   
3. Disbursement operations are irreversible and cannot be withdrawn once submitted.
4. Single Disbursement does not support carrier disbursement.

1. Operation Process

1.1 Create A Single Disbursement

a. Open the Merchant Platform, click on "Disbursement" - "Payment" menu, click on the "Single Disbursement" button to enter the payment page.

b. After clicking the [Single Disbursement] button, select the Disbursement method: existing payee information/add new payee;

--Existing payee: View the existing payee list, select the payee account (single selection), and click to enter the payment page;

--Add new payee: Click to enter the create payee information page.

c. Existing payee: View the existing payee list, select the payee account (single selection), and click to enter the payment page. The information displayed in the payee options includes the country, the currency of arrival, the payment method, and the payee account number (the desensitized account number is displayed by default, click to view the full account number). You can also search for the payee account by searching for the payee's information;

d. Select the payee, click to enter the payment page, fill in the payment amount or the amount to be received, click the [Next] button, and enter the payment confirmation page;

e. The disbursement information page is filled in from top to bottom in order:

--Payee: The payee account selected before opening the payment page, you can also switch to other payee accounts by clicking the drop-down option;

--Payment amount: Enter the payment amount and the system will automatically calculate the amount to be received after deducting the fee (excluding the intermediary bank fee). The payment amount is not less than the minimum limit and does not exceed the available balance of the debit currency;

--Payment currency: Display the available payment currency according to the payee's currency of arrival;

--Arrival time: Refers to the estimated arrival processing time after the payment approval (if any), the arrival time will vary depending on the payment method;

--Exchange rate: The exchange rate when exchanging from the payment currency to the currency of arrival;

--Payment method: The payment method determined when creating the payee information, the lower limit varies under different payment methods;

--Fee: The fee is calculated according to the fee calculation method configured by the contract, including handling fees and taxes, excluding intermediary bank fees (SWIFT/BankTransfer remittance intermediary bank and agent bank fees depend on the payee bank, usually the fees of large banks are relatively low, small banks may have many intermediary banks, the intermediary bank fees cannot be determined for the time being); The estimated fee may fluctuate due to the exchange rate, and the actual fee will be recalculated at the time of payment approval, so the payment amount, the amount to be received, and the fee are subject to the actual transaction result;

--Arrival amount: Enter the arrival amount and the system will automatically calculate the payment amount plus the fee. The calculated payment amount is not less than the minimum limit and does not exceed the available balance of the debit currency;

f. After filling in the amount, click the [Next] button to enter the payment confirmation page; the confirmation page needs to enter the purpose of payment, payment postscripts, and remarks are not mandatory; the postscript is used as the postscript information in the payee bank statement, and the remark is used as your order description in the Merchant Platform;

g. Click [Submit] button, you need to complete dual-factor authentication, and the payment creation is successful;

1.2 Single Payment Approval

a. To ensure the safety of merchant funds, payment approval will be turned on by default after the payment function is activated (including Single Disbursement/Batch Disbursement), that is, when the merchant submits a payment application, it needs to be approved by other personnel with payment approval authority before the payment request will actually be initiated.

Note: during the waiting for approval process, the payment amount and fee may fluctuate due to the exchange rate, please refer to the actual payment amount received.

b. Click [Payment Management]-[Payment Approval] menu, open the approval page, click [Single Approval]button to view the list of single payments awaiting approval, data range: only includes MMC single payments (excluding API interface payment orders), and the status is "awaiting approval" Orders, orders that have been approved/rejected will no longer be displayed;

c. Click [Payment Approval]button, the sidebar opens the payment details page, you can view the payment details and operate Approval or Reject Approval;

--Click [Approval]button, the payment request is successfully initiated;

--Click [Reject]button, you need to fill in the reason for rejection, and the payment request fails to initiate.

d. After the payment is approved, you can view the order through the [Payment Query] list:

--After approval, the order status is set to "Processing", and you can view the approval record and approval time in the timeline of the payment details page;

--After the approval is rejected, the order status is set to "Processing Failed", and you can view the reason for rejection in the query list.

1.3 Single Payment Query

a. Click [Disbursement]-[Payment] page, click single query to view payment transaction records, data range includes API payment application, MMC Single Disbursement, MMC Batch Disbursement (approval passed batch payment details support query search in single query), payment status enumeration is as follows:

Status	Explanation	Operation
Pending approval	Waiting for operators with audit authority to conduct payment audits	Approval/Rejection
Processing	The platform has accepted	Download Payment Voucher
Pending materials	The transaction was intercepted due to Payermax risk control or institution risk control, and risk control RFI materials need to be provided.	Download Payment Voucher
Pending recharge	The payment failed due to insufficient account balance, and the payment will automatically be re-initiated after the merchant recharges.	Download Payment Voucher/recharge
Success	Institution acceptance successful (the arrival result is subject to actual conditions).	Download Payment Voucher
Failure	Payment audit rejected, you can view the reason for rejection on the payment details page.	Download Payment Voucher
Dishonored	Bank or Institution returns a bounced check.	Download Payment Voucher

b. The payment query list includes payment time, payment status, payee information, payment amount, batch number and other information, and different operations can be performed under different statuses;

c. Click on the payment details to enter the payment details page. The payment details page includes the timeline of each transaction and detailed payment transaction information.

1.3.1 Download Proof

a. After payment approval, the order supports downloading of certificates. Click on the payment details, enter the payment details page, click the [Download Proof] button to complete the download of the certificate.

b. Click on download proof in the payment list to download all payment transaction proof after payment approval.

1.3.2 Export

a. Click the [Export] button in the payment list to support the export of all payment order details.

Note: Unlike bills, the exported details include payment transaction details under various statuses; bills only include payment transaction details after payment approval.

1.4 Beneficiary Management

a. Supports creating common payees, so that when making payments to the same payee in the future, there is no need to re-enter the payee's information, and the payee's information should be filled in according to the country + payment method + account currency.

1.4.1 Create An Beneficiary Account

a. Click [Disbursement]-[Payment], click to switch to the "Beneficiary Management" page, view the receiving account management list, click the [Create Beneficiary Account] button to enter the create account page;

b. Choose the payee type (individual/company), display optional countries/regions, currencies according to the signed outgoing product;

c. According to the payee type, country, account currency, display optional payment methods (single choice), choose to display the receiving account information that needs to be filled in;

d. When the payment method involves intermediary bank fees (such as Swift /BankTransfer), you need to choose who will bear the cost. Intermediary bank and agent bank fees depend on the receiving bank, usually large banks have relatively low fees, small banks may have many intermediary banks, and it is impossible to accurately determine the intermediary bank fees;

--SHA: The merchant and the payee jointly bear the intermediary bank and agent bank fees required for payment. After the transfer is made, the payee will receive the funds minus some fees;

--OUR: The merchant bears the intermediary bank and agent bank fees required for payment, and the payee receives the full account funds.

Appendix：

Type	Field Name	Description
Account Details	Nickname	Alias
	payeeAccount	Payee Account Number
	payeeName	Payee Name
	payeeAccountType	Account Type
	payeeBankName	Bank Name
	payeeBankCode	Bank Code
	payeeBankBranch	Bank Branch Number/Branch Number
	expiryDays	Withdrawal Code Valid Days
	checkDigit	Receiving Account Verification Number
Company/Individual Details	payeeFirstName	First Name
	payeeMiddleName	Middle Name
	payeeLastName	Last Name
	city	City
	address	Address
	state	State
	payeePostCode	Postal Code
	payeeDocumentType	Identity Proof Type-: Document Type
	payeeDocumentId	Individual Identification Number/Company Identification Number
	payeeDocumentDate	Payee Identification Number Related Time: Document Issuance Date
	payeePhone	Contact Phone
	payeeBirthDate	Payee Birth Date/Payee Registration Date
	email	Email
	notifyAddress	Notification Email: Payment Certificate Receipt Email

1.5 Basic Settings

1.5.1 Permission Management

a. Only administrators can configure operator permissions. Click [Setting Service]-Menu Management, open the edit permission popup;

--[Payment Query] permission: refers to the permission to view the payment order list, without configured permission, the operator does not have the payment query permission;

--[Payment Application] permission: refers to the single payment/batch payment function permission, without configured permission, the operator does not have the payment initiation permission;

--[Payment Approval] permission: refers to the payment review permission after single payment/batch payment initiation, without configured permission, the operator does not have the payment review permission;

1.5.2 Menu Management

a. After the administrator opens the "Payment Approval" permission, the current operator has the payment approval permission and can approve payment reviews initiated by himself or other operators under the same merchant number.

--The administrator clicks [Setting Service]-Menu Management [Payment Approval] can configure whether MMC single payment/batch payment requires payment approval;

--Single Disbursement/Batch Disbursement switch permission is shared, the system defaults to enable payment approval;